Import & Export
What is Import & Export? Import & Export lets you: Export questions and answers to CSV Import questions and answers from CSV Migrate data…
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FAQ
Answers to the most common questions about our Shopify apps.
Webhooks & Automations
What are webhooks? Webhooks are HTTP POST requests sent by the app to your endpoint when events occur (e.g., a new question or answer).…
Read answerTranslations & Widget Text
What are Translations? Translations let you customize customer-facing text in the Q&A widget. You can change labels, messages, and button text to match your…
Read answerQuestions & Moderation
What are Questions? Questions let customers ask about products. You can approve, edit, delete, and respond to them. Question status Published Visible to customers…
Read answerWidgets in Product Page
What are Widgets? Widgets are blocks you add to product pages to show the Q&A feature. There are two blocks: Adding widgets to your…
Read answerImport
What is Import? Import lets you upload questions and answers from CSV files to bulk add data, migrate from other systems, or restore backups.…
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What is Export? Export downloads your questions and answers as CSV files for backup, migration, or analysis. Availability Available on Pro and Ultra plans.…
Read answerEmail Templates
What are Email Templates? Email Templates let you customize the HTML emails sent to customers and admins for Q&A events. You can change the…
Read answerEmail Notifications
What are Email Notifications? Email Notifications send automated emails to customers and admins for Q&A events. You can control when emails are sent and…
Read answerAI Configuration
What is AI Configuration? AI Configuration lets you enable AI-generated answers for customer questions. The AI analyzes product information and customer questions to provide…
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